Services and
Support for the visit

At the ticket office, you will find an information desk, active in Italian and English, where our staff is available to answer your questions and provide directions. You also have access to a multilingual interactive totem to easily navigate through the rooms, routes, and services.

For your convenience, a storage area is available for small bags. If you are visiting with a school group, we provide special boxes where you can safely store backpacks and teaching materials during the tour.

Our four-legged friends are welcome, if they are small and transported in appropriate rigid carriers. For safety reasons and to protect the exhibition spaces, animals held in arms or bags are not allowed. Guide dogs assisting people with visual disabilities are always welcome.

The Museum is fully accessible by wheelchair (both in the exhibition halls and in the restrooms). In addition, a wheelchair is available for loan, free of charge.

Consult all the services dedicated to people with disabilities on the accessibility page, where you will also find information on specific routes for blind, visually impaired, deaf, and hard of hearing visitors.

We offer a video audio guide in Italian, English, and French, available in two formats:


• physical device (for rent at the ticket office at a cost of 3 euros)
• web app via QR code (with smartphone access at a cost of 1 euro)

The following are also available:

• a tour dedicated to blind and deaf people
• a Kids tour, designed for children and families

Audio guides with routes designed for children, special rates and a unique collection, full of exciting stories to discover together, in a UNESCO site that is a symbol of the city of Turin.

The Museum is pleased to participate in the “Born with Culture” initiative and welcomes families with a UNICEF Baby Pit Stop, equipped with a breastfeeding room and a changing table.

For schools, dedicated educational classrooms, guided activities and tailor-made itineraries are available

Find out how to book a guided tour for individuals, groups or families.

The Museum bookshop awaits you at the ticket office, in the atrium of the monumental staircase, with a curated selection of books, design objects, and gift ideas for all ages, inspired by the permanent collection and temporary exhibitions.